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The Backup and Disaster
Recovery Specialists

Disaster Recovery Sites

Rescue IT’s Data Centre

This is the Class A Data Centre where we have our offices in London. It is a high-security environment where we house the primary data vault for the Rescue IT Online Backup service, where we host the standby servers for the Virtual Server Disaster Recovery service and where we carry out recovery and restoration of customers’ systems and data. Customers’ systems and data are also backed up to a second Class A Data Centre in Amsterdam, for full resilience (not applicable to Entry-Level Solutions)

Replacement Office Accommodation

These are the office relocation sites for your nominated number of ‘Essential Users’, in cases where you can no longer access or use your own premises. You decide how many Essential Users you have and the contract gives them three months in these premises at no additional cost.

There are hundreds of these locations around the country, with particularly heavy concentrations in all major cities. In the case of a disaster where you need to be re-located, we reserve the most convenient office for your location and number of essential users. If the disaster affects a wide area, we reserve an office further away in an area that is not affected.

These conveniently located premises are high-quality offices, fully-equipped and furnished with state-of-the-art internal and external communications links. Where relocation is necessary, Rescue IT delivers and installs your replacement IT systems in the alternative premises as part of the contract. At the end of the re-location period, the new IT systems are also transported to and re-instated at your own premises, again at no additional cost.

Reception, mail-handling, voicemail and telephone answering services are all included. There is access at the alternative premises, at additional cost, to fax and photocopying facilities, meeting rooms, conference rooms, video-conferencing, secretarial and other services.
 

Telephones
 

The premises are fully equipped with switchboard and telephones and a block of telephone numbers will be allocated on arrival. You are responsible for contacting your service provider to request re-direction of incoming calls.

High Security Data Vault and
Server Hosting facilities

Rescue IT’s
Data Centre

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